Getting started

How Vectra works

The whole system in one page: tracker, cellular, our gateway, your dashboard.

3 min read

A Vectra tracker is a small 4G LTE device wired into your asset. It reads position from GPS satellites, reads voltage and ignition from the wires you connect, and sends both to our servers over the cellular network. Everything you see in the dashboard is that stream, replayed and interpreted.

How a Vectra tracker reaches your dashboardA tracker on the asset receives position from GPS satellites and sends it over the cellular network to Vectra's gateway, which stores and interprets it. The dashboard and mobile app read that data, and commands such as the engine cut-off travel back down the same connection to the tracker.GPS satellitesTrackeron the asset4G LTESIM includedVectra gatewayJT808 over TCPstoredYour dashboardweb + mobile appcommands travel back the same wayreports every 15–30s movingbuffers through dead zonesrefreshed while you watch
The tracker talks to satellites for position and to us over cellular. Commands come back down the same open connection, which is why a cut-off lands in seconds rather than at the next check-in.

The chain, end to end

  1. 1
    The tracker gets a fix

    GPS gives it a position, speed, and heading. Under a metal deck or inside a hull it may take a minute on first power-up; after that it holds a fix in seconds.

  2. 2
    It opens a connection to our gateway

    Over its built-in SIM, using the JT808 protocol on a long-lived TCP connection. The connection staying open is what makes remote commands instant.

  3. 3
    It reports on a schedule

    Every 15–30 seconds while the ignition is on, every 60 seconds while it is off, and hourly in storage mode. Reports are queued and re-sent if coverage drops, so a trip through a dead zone fills itself in.

  4. 4
    Our servers interpret it

    Position becomes a trail; a trail crossing a zone boundary becomes a geofence event; a voltage slope becomes a charging state; a sudden drop with no motion becomes a wire-cut alert.

  5. 5
    You see it, and you can talk back

    The dashboard and mobile app read the same data. Commands — including the ignition cut-off — travel back down the same open connection.

What you need

  • One tracker per asset. They are not shared or multiplexed.
  • A 12V or 24V power source on the asset. Boats, ATVs, vehicles, and most trailers all qualify.
  • Cellular coverage where the asset operates. Reports buffer through gaps and upload on reconnect.
  • An active subscription per tracker. Hardware without a subscription still powers on but stops reporting to your account.
The SIM is included

There is no separate carrier account, no SIM to buy, and no data plan to manage. The subscription covers connectivity.

NextNext: activate your tracker
Something here wrong or missing? Tell us — these pages are maintained by the people who answer the phone.